We may collect the following types of personal information:
Information You Provide Directly
Name
Email address
Phone number
Address (if requesting pickup/delivery or service estimates)
Photos of furniture for quotation purposes
Project details and service inquiries
Information Collected Automatically
IP address
Browser type and device information
Pages visited on our website
Interaction data via cookies and tracking technologies
Information Collected Through Meta (Facebook/Instagram)
If you submit a form through Facebook or Instagram, we may collect:
Name
Phone number
Any additional information provided in the form
We use your information to:
Provide quotes and respond to service inquiries
Process service requests
Communicate about your project
Improve our website and services
Run advertising and remarketing campaigns
Comply with legal obligations
We do not sell or rent your personal information to third parties.
Our website may use the Meta Pixel (Facebook Pixel) provided by Meta Platforms Inc.
The Meta Pixel allows us to:
Measure advertising effectiveness
Deliver relevant advertisements
Create remarketing audiences
Track website conversions
Meta may collect or receive information from our website and use that information in accordance with their own Privacy Policy.
You can learn more about Meta’s data practices here:
https://www.facebook.com/privacy/policy/
You can manage your ad preferences directly within your Facebook or Instagram account settings.
We use cookies and similar technologies to:
Improve website performance
Analyze website traffic
Support marketing and advertising efforts
You can disable cookies in your browser settings at any time.
We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.
Access to personal information is limited to individuals who require it to perform their duties.
We may share your information only in the following situations:
With service providers assisting in business operations (e.g., website hosting)
If required by law
To protect our legal rights
We do not sell personal information.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Under Canadian privacy law, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Withdraw consent (subject to legal or contractual limitations)
To make a request, please contact us using the information below.
If you have any questions about this Privacy Policy or your personal information, please contact:
Topstitch Sofa Design
Email: info@topstitchsofa.com
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.